We are very disappointed with our software sales results. In spite of our best efforts to work closely with the investment community to set reasonable and attainable expectations for the quarter, the softness of the market had a significant impact on our results. Once again, we had several large deals that did not come in at the end of the quarter.

217

Professional services business continues to improve. Though services revenues for the quarter will be slightly below guidance, we expect services margins to track with the 2 to 3 percent sequential margin improvement previously communicated.

136

Dieter is very special, and he's had a tremendous impact.

117

We had well-intentioned executives that made several bad decisions. They are no longer with the company.

103

Quarterly revenues were lower than expected due to a shortfall in software license sales. We are not satisfied with these results. However, our emphasis will continue to be on selling our more than 70 distributed products, which tend to be smaller transactions.

66