Before the new system, the export administration function was paper driven, manual and labor intensive. The introduction of software became necessary due to the increased level of business and demands from customers for a faster turnaround.

Will it happen in a few months or will it ever happen? We just don't know. But we recognize that somewhere in the near future we will have a pandemic flu caused by something and we have to be prepared.

My grandfather was a miner. To augment their income, my grandparents also operated a small grocery store out of their home during the Depression.

Our export function is also supported by enterprise relationship management (ERM) software that provides full order processing-right from acceptance of the order through to dispatch and invoice. It is fully integrated with our financial ledgers, manufacturing and distribution functions. It also allows sales analysis and reporting features.