We needed to help people understand what it is we do here. People are just not clear on how port facilities are operated.

To be fair, we're on the edge of the world, and we haven't done a good job explaining how we work, so people are confused by it.

For the consumer, the biggest hurdle is education and awareness. Today the [online] environment is more dangerous than it has ever been in the past.

If they really needed to have something moved, they probably moved it over the weekend.

It's very much more insidious than in the past.

These are people who are doing this full time.

Some will just create [deceptive viruses known as] Trojans, others will just help you transfer money.