Whether you're on the budget bill or not, you're going to pay the same amount of money over the long term for your natural gas. Being on the budget bill takes out those peaks and valleys that you'd otherwise see.

This case shows that anyone can be a victim of cramming, whether you are a residential customer, small business customer or a large entity. That's why it's so important to read your phone bill in detail every month.

Our hope is that we will be able to work out some long-term issues for dealing with low-income assistance.