If there's damage to the service mast (weatherhead) or the meter socket, that's customer-owned equipment, and a licensed electrician needs to make repairs to that equipment before we can reconnect. After a licensed electrician does that work, the customer calls us, lets us know the work has been completed and then we will restore service.

265

The worst thing to do is not make a telephone call.

186

We want them to call us, so payment arrangements can be made, so they can be put in contact with any assistance that's available.

160

That turned out to be $21 more per month or 22 percent higher.

160

We were literally rebuilding our electrical distribution system. This was definitely a severe storm and had significant damage to our system and the customers' property.

151

We're in the same circumstance as customers where we purchase the natural gas on the commodity market and then supply that to customers at the same cost that MidAmerican purchases where there is no markup.

149

There's no way of telling whether Katrina and its impact will be a temporary disruption or whether it will be more permanent damage to infrastructure in the Gulf.

142

I CARE helps pay heating bills or assists in making homes more energy efficient. Tax-deductible donations help local community action agencies provide valuable financial assistance, which is especially needed in winter as heating bills rise.

111