Keeping tabs on IT costs is daunting for any organization facing a maze of platforms and systems that traditionally have been tracked separately and manually. CIMS Lab software helps companies take control of their IT costs – a key advantage of IT service management.

With the integration of voice, video and data traffic … networks are no longer just pipelines of data. The greater reliance on networks requires a much more real-time approach to network management.

This is the same technology that is being used by the largest enterprises. We do not have the belief that you can dumb down products for the mid-market.

Today's networks are no longer just pipelines of data; customers are incorporating data, voice and video into their business operations at an astounding pace. The proliferation of Internet telephony and video-on-demand is not only changing the way people use information technology, but also how companies manage it.