Resilience through [supply chain] flexibility is vital. We have to think about it. It is the only way to respond. We need flexibility, because we live in a volatile environment.

274

In that case, there's little that individual companies can do. FEMA and the CDC [Center for Disease Control] will call the shots.

164

Get to know your congressmen so that they'll take your call. Develop relationships with the local fire chief or hospital administrator.

88