"Wade Sanders" is an attorney from San Diego, California and a retired United States Navy Captain who served as Deputy Assistant United States Secretary of the Navy for Reserve Affairs during the Clinton Administration. He was formerly California Lt. Gov. John Garamendi's senior adviser for veterans and military affairs. As an attorney, he specialized in the legal practice of corporate governance and ethics, as well as employee owned companies and lobbying for major corporations. In December 2008 he pled guilty to one charge of possession of child pornography. On January 9, 2013, Sanders was disbarred.

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Some people find the Web site convenient, but others want to talk to somebody. Half of the calls involve assisting the callers to get to other areas within the city.

We explain that our No. 1 priority is to open up main thoroughfares for emergency vehicles.

Preventing problems -- that's the key. We usually know within 72 hours if a storm is coming. There may be a power loss and it will be hard to communicate. We try to anticipate and get the word out for the procedures: this is what's happening, this is what to do, this is when normal service will resume.