He understands civic society, and he understands duty. And once he makes a decision, it just happens, because he empowers the staff to do it.

He is fine. As far as we could tell, he fainted and he hadn't eaten all day and he got a little emotional over his concern about the war in Iraq and as you all know, he is a veteran himself.

Far as we can tell, he fainted. He hadn't eaten all day and he got a little emotional.

He's lucid, he's talking and he's crabby. We know he's fine.

[A description of a vehicle possibly driven by the triggerman came over the radio.] The guy's already gone, ... We're just p------ in the wind now.

There's been reports of a .50 (caliber) sniper rifle out there. Maybe they called this in just to get us out here and take a shot. A .50-cal would go straight through our (body armor) plates, ... Why do I feel like I'm in a f------ Vietnam movie?

[Fitzgerald's hands-on approach makes retailers smile - at least the ones who do not sell hamburgers and phone cards.] He understands civic society, and he understands duty, ... And once he makes a decision, it just happens, because he empowers the staff to do it.