Do not drop off anyone where they have to cross the street, especially the elderly. The elderly are frail. Physically she can walk, but not across that intersection. That crosswalk does not belong there.

She goes, 'but why, why can't I see her anymore?' That kind of hurt -- hurt me.

That's my mom; she was always giving.

There is not enough space for separate programs and regular library service. We've increased the variety of activity programs for all ages. We've more than doubled the number of public computers, and because we haven't expanded our hours, people have a longer wait to use them.

You can't undo what you did, it is over, it is done, just turn yourself in, help us to get closure and put my mother to rest.

Seeing her body so broken up, it was really hard.