This is an all-makes and all-models site, ... We want to license it [build to order technology] to the world. We'll fail if CarPoint doesn't sell its information broadly to manufacturers and dealers.

Corporations - paid entities - offer things that free systems do not, ... Consistency over the years and brand.

We need to improve agility.

Our brand means there is someone you can call if there is a problem, and some of these things don't come out of the non-paid volunteer format.

IBM says, 'We have the phenomenal team of consultants. Hire us and we'll help you innovate. At the end of the day, unlocking the potential of each and every employee to drive innovation, to us is a much bigger bogey.

The top executives get the potential Microsoft has. But the next tier of employees doesn't because of the stock price.