We still have serious concerns, starting with the lack of a phase in approach being used. We will still be advocating for the interests of Washington County consumers in the same way under AEP as we did under (Allegheny) Power.
We need long-term sustainable solutions.
Whether customers in Mansfield have competition reflects not at all if there is competition in Cleveland or Columbus.
We're disappointed that it appears we're going down the same road that's already failed.
Customers need every break they can get. We should be prepared. We could be in for more good news or we could see rates increase in January.
There are customers out there that just want basic service. Companies really need to come in and compete for basic local service.
A lot remains to be seen, but customers should be better off and not worse off.
Customers have only gotten a taste of high natural gas bills. Managing your bills and your consumption of natural gas is one of the most important concepts to apply this season.
Most of the recommendations were not implemented and we believe residential customers are not getting their share of the benefits. Consolidation often means fewer choices for customers.
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