But in 2006, when we talk about cash management, we talk about centralization and back-up support services at a regional level, such as the establishment of regional treasury services (and) shared service centers.

We want to know what it was like back then. What did they have to deal with?

In the late 1990s, the biggest issue was a transition to electronic funds transfer rather than using paper.

Market research tells us... that this can be the most important service that a corporate bank can provide to its customers.