It's like the last two minutes of a football or a basketball game. About 10 to 15 percent of holiday sales happen between Christmas and New Year's, and this year about 10 percent of sales are in the first three weeks of January.

I think for most people, it's much ado about nothing. But then again, for some people it can be a very big deal. You just have to understand your target market.

If you're not serving the customer, you better be serving someone who is serving the customer.

The voters have spoken, and I trust their judgment. My message did not resonate.

I want to congratulate David on his victory. We both gave the voters a definitive choice, and they chose David's position over mine.

Conceptually, it is a wonderful strategy. That's a neglected market. People have been paying attention to the echo boomers and not to the middle woman. That's your Chico's women, and there are a lot of them, and they have the money to spend.

I'm sure there probably are other areas in companies that are not asked for ROI.