In Germany, the Netherlands and the U.K., small businesses are now rivaling the U.S. in terms of PC use, with other countries showing great strides as well.

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A lot of e-mail, that's for sure. That's probably application No. 1.

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Small firms are always checking to see if another brand or dealer represents a better choice. But past experience with a brand continues to be an important factor in new PC selection.

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