As we are increasingly shifting to a post-industrial society, the kinds of environmental changes [in business] are as profound or even more profound as those in the 1960s, ... There will be significant shifts again Joel has a great opportunity to really elevate the visibility of SOM that hadn't been there before.

230

Even if you have a [person] with the same sorts of qualities of Steve Jobs, the company is never going to be as animated or as authentic as it was when you had the founder running it.

197

The period when Steve Jobs was not there was one of the most difficult periods in the company's history. When he returned, he set Apple back on a positive trajectory again.

113