People have gotten used to listening to songs in the order they want, and they'll want to continue to do so even if they can't get the individual songs from file-trading programs.

[The music services] have been anxious to [expand to Europe]. It's been the labels dragging their feet. The cloud cover is that there are a lot of different licensing authorities and things are fragmented over there. But when it gets to be important, the labels can get people in line.

Janus is clearly aimed at Apple.

[The potential for music phones] is similar to camera phones. People didn't think they needed a camera phone, but once they saw it, they liked it. Music in the phone is the wave of the future, but it will start slowly.

We've have seen a dramatic and sharp rise in the number of Web conferences.

This is an echo of what we've seen before. It is a classic case of Microsoft working to establish itself as a de facto standard, now in digital media.

I think whoever came up with this idea understands the online music industry about as well as a cow understands algebra.

[Are investors' reactions misguided? Not necessarily, although seeing the logic in the investment requires a dash of late-'90s faith.] Online music is a gold rush, ... It's obvious the gold is in the hills, and everyone's going to rush in to stake their claim.