It was quite a disaster. Luckily people were in the building and they were able to cover computers and copy machines with plastic covering to try to minimize damage as best they could.

I'm anticipating it will be ratified. But I don't think I'd call this a rubber-stamp process because there is a lot of frustration and people are angry that they're in the situation that they're in.

People are not necessarily enamored with all of the changes that are being made but don't feel that they have much choice at this point in time. To roll the dice here would be quite foolish.

We came in and got led right to it by the older guys. Now we're trying to do that for the next group.

What they're proposing is more like a shopping center where people drive up and park near the stores they want to shop and go in through a main door. There seems to be a trend away from the small malls. [Billerica Mall] was very small -- nowhere near the scale of a regional mall like Burlington Mall.

Nobody wants to be having this vote so in that regard there is not a lot of good feeling, but I expect it will be ratified.