I've never seen this kind of anger. I've [been called] a lot of names.
The system is working effectively now. There's nothing broken.
Congratulations for selling a lot of violent video games, I didn't sell them, sir. I just rated them.
We are very encouraged that as awareness and use among parents continue to rise to historic levels, trust in the ratings as a reliable source for determining which games are appropriate for their families continues to increase, as well.
The credibility and utility of the initial ESRB rating has been seriously undermined.
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