We hired well-known NFL agent Reggie Blackwell for the business in January.

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There are college graduates not trained in this; business courses don't always cover the basics of communicating.

179

Every pope has had his own chef, so there are volumes of recipes in the Vatican's records.

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The most important things in those first few seconds are, basically, a firm handshake and a smile, good eye contact and really paying attention.

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