The majority of the meters were read, but we did have a few that were estimated.

The only way you can be 100 percent accurate is if you read it.

Our crews have been going nonstop, it seems.

It's a way to even out bills.

We really don't even want to see customers get to that point. They're far better off to contact us to see what can be done as opposed to putting off the inevitable.

Smaller community and residential rates have been frozen for 15 to 22 years. Based on the market prices over the last several years, prices will increase.