It's been a mission.

The bids came in $700,000 over budget, ... We were committed to being good stewards of the community's money.

Margaret went over every expense from the year before, ... She worked in the office to get a budget. She looked at where we made money. Because of her business ability, we have this book (of plans) and we had a huge year.

This is not your standard how-to-book. Judy Capko taps into the most successful medical practices and gives the reader the inside scoop on what is working – and what is not working in practices. All physicians and practice executives will find the secrets divulged here critical to the running of an efficient and successful practice.

Lisa Hawkins suggested a holiday market, ... I immediately said yes.

The third year, we worked on decorations.

Our vision was to serve the whole area.

All we want to provide is the part of the care that is not available.

Then, we have to have one or two (patients) before we get a Medicaid visit to get our Medicaid license, ... Everything is establishing a precedent as we go.