When we look at the way we were able to increase transactions while keeping head count flat or going down, there is no way we could have done it without FedEx.

They've done a great job educating customers to make good business decisions.

You need to figure that out because that's what the Customs Bureau uses to figure out exports and imports to our country.

When we did our first international shipment, we had no idea what we were doing. I don't have a background in logistics. I had no idea how it works. I knew FedEx could get it international. As a small business, trying to get through different governmental bodies that regulate that, I didn't have a chance.

We fill short-term needs. Like if cell phones sell around the holidays, and manufacturers run short on a part.