We have a 100 per cent disposal rate, ... We don't keep anything.

They were very lucky because unfortunately it's sad to say but people who lose large sums of money don't ever see it again.

The owner came in the door very shortly after and was able to say where they dropped it when they were doing the business banking.

The more details we're given then the easier it is to get things back to their owners.

The phone company can also be asked to make contact with the owner.

This area is not open to the public so you can't just walk in and browse around.

You get a few who might come in but they're not successful.

They came in last week and I'm still trying to find its owner.

In other cases the proof is with a detective like John who would have a chat with you and get you to identify the item.