As the economy has slowed customers have become more concerned about price.

Although we did not attain our goal of increasing earnings at the same rate of sales, our 8.9 percent growth in earnings per share in the fourth quarter represents more than triple the growth rate experienced in the first six months of the year.

Jeanne is an outstanding retail and management talent who has developed successful brands and programs in both traditional and online retail channels.

[In pricing,] we are setting the pace, ... Our back-to-school experience was awesome.

You can't sell for less if you're spending more.

The only real economic concern I have is that oil prices will erase improvements in employment and real income for a portion of our customer base...an important portion of our customer base.

In a challenging retail environment, I am pleased to report our first year with net earnings in excess of $6 billion and our first-ever quarter with earnings over $2 billion.

Our competitors are getting better. Across this world our competitors are getting better, ... The weaker links are having to drop out because they can't compete. The bar is being raised in this competitive arena so it's on our shoulders to do the right thing in this environment.