Our wireless routers are indoors, while the new networks' will be outside.

The Help Desk does receive complaints regarding spam e-mail. Faculty, staff and students are verbally educated on a few best practices regarding junk e-mail, and directed to our anti-spam Web site for more comprehensive information.

They wanted to know how much money I had in investments, and where I had it. That's none of their . . . damn business.

The largest issue with spam is that it increases the amount of space taken up in your mailbox and counts against your quota.

They were apologetic and said other customers had complained, too.