Karl Albrecht
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"Karl Hans Albrecht" was a German entrepreneur who founded the discount supermarket chain Aldi with his brother Theo Albrecht/Theo. He was for many years the richest person in Germany. As of February 2014, he was ranked as 21st-richest person in the world by Hurun Report.

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Start out with an ideal and end up with a deal.

Change your language and you change your thoughts.

If you're not serving the customer, you'd better be serving someone who is.

Customer needs have an unsettling way of not staying satisfied for very long.

If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.