We are concerned that someone would believe these false accusations. You certainly want people in that age group to have an accurate understanding of what the company's values are.

197

It is a very unfortunate. The actual volume in terms of sales is small but it is the larger issue of our reputation. These allegations are false but we do share the concerns with issues.

139

At the time, we thought individual meetings [with individual schools] would be more helpful, because we could have more in-depth discussions.

113