We understand that, on a daily basis, we must train ourselves. This industry changes every day and if you stop and smell the roses, somebody's going to pass you by. Every day is a learning process because our customers are counting on us to keep up ....

I think the respect we had for them (on the island) and the respect they had for us helped us quite a bit when that new contractor came in.

We have an in-depth ability. We realize that it's not about solving a specific problem, it's about understanding ... the process in general.

We have a pretty wide range of skills. The people who started this company have a very in-depth knowledge of what they do. We've lucked out in bringing together some of the brightest (IT experts) available. We've got a mix of education, experience, on-the-job training, knowledge and certification.

We took very seriously our responsibilities with the government. All of us have a very strong belief in the Army and how it operates and what it does for us. We took a lot of pride in supporting the soldier in whatever way we could. When we left the Arsenal, it was very difficult for us. We wanted to let them know we would support them in any way we could.