I talked to different communities, who treated me warmly, and guided me with approaches to the problem.

The idea is reaching communities from which you can grow and share information.

The person I talked to didn't believe me when I told her I was getting the wrong bill. She kept telling me that the duplex may be wired wrong.

That's when it occurred to me. The neighbors have an air conditioner.

They wanted to give me the money as a credit, but I asked for a full payment. The money was mine, and I felt I should decide what to do with it. I didn't think that was unreasonable.