Hurricane Katrina increased law firms' awareness of the importance of proper records retention. One natural disaster can quickly destroy an entire facility, including all of the firm's records. Chubb's handbook helps law firms better understand that while there is no one 'silver bullet' for records management, several considerations can help a firm build a suitable records management policy.

If important documents are stored in a carton that is inaccurately coded and, therefore, can't be found and produced in a timely fashion, that can lead to adverse jury instructions, a mistrial or even the dismissal of the claim.