A young person may be exposed to a loud noise and cause permanent damage, but a younger ear will compensate and so the effect of that damage is not noticed. As you get older, you lose hearing and the damage becomes more apparent.

That's huge when everyone is running away from you. It's important to keep your customers happy, ... I think he deserves enormous credit for steadying the ship, for giving the new guy (something) to work with. A rout isn't much fun.

Canada is a more mature market. Here, we can be all about speed and quality, and look to differentiate products in a way that creates new value.

Nortel's Brampton office is only a shadow of what it used to be.