We are pleased with our continued progress in meeting strategic goals and continue to see good customer flows across many business lines, ... It is clear, however, that the increasingly weak economic environment is making it difficult for our efforts to show up on the bottom line.

A full range of banking products in every major financial center around the globe.

What I will call the new NationsBank will serve 100 million Americans, 40 percent of our country and some of the finest states in this country. So that is why we did it.

To date, despite our many successes in individual businesses, we have not made the degree of progress we would like toward realizing that potential, ... We've assembled the right parts, but after years of additions, our resulting structure is neither as efficient nor as effective as it needs to be.