This is the future. It makes it cheaper and easier for all kinds of companies to build apps, whether you're talking about enterprises or small businesses.

They alluded to that, but we needed much more information.

Managing sales compensation has always been a difficult task. As products and product configurations continue to get more complex, more and more companies are trying to use incentives as a way to drive specific behaviors. There are so many variables to this that compensation challenges mount to the point where traditional solutions like spreadsheets no longer provide an adequate remedy.

We may have bracketed the tipping point.

Everything about hosted CRM that appealed to [recent buyers] had to do with low cost.

We are only at the beginning of getting the large enterprises involved in this.

I can understand building an open-source operating system.

There are a lot of vendors out there trying to be cheaper than Salesforce.com or trying to offer more or different features. That is not the best way to compete against a market leader, though. Instead, you have to be offering something that is truly special.