We have been fortunate in that the majority of our policyholders have not shifted into higher risk operations.

We found perhaps many of our existing policyholders would shift their work focus away from what they had been doing to trades and operations that were more in demand.

I can remember, even on up to the job I have now, some fair degree of uncertainty about whether I was the right person or was going to turn out to have the talents that it would take. Not just to be a manager or a CEO, but to be a good one.