Head down to a DIY store and have a look around. Try and make yourself aware of what's out there, so that when you start dealing with the professionals, you've got some idea of the materials available [for the jobs you want done].

It's a good way to keep monitoring the work, check that everything's on schedule, and raise any problems.

Be very clear about what you want done. Talk every detail through, and make sure your contractor knows exactly what it is that you want.

Be upfront, but don't be angry.