He wrote a 36-page autobiography that said any member of my family would run into a burning building to save another member. He said that on the highway of love, my family is neck and neck with God.

257

They said that she needed to cry it out, to deal with her emotions all the way. I needed to cry this out and experience the pain. I had to move past it in a certain way. I learned to be honest about our pain.

200

Neither the captain nor the first officer had any winter weather flying experience.

97

They said it lasted 15 seconds. It was hours.

52