The public and private sectors are increasingly pursuing complementary strategies to advance system performance. Janet is the exact right person to help accelerate and focus this positive and critically important direction.

We're very excited that we'll be learning from these plans as they go, and we'll learn what works under various circumstances.

The findings here reinforce how difficult it is coordinating care. . . . That's the next frontier.

[Ask doctors about the time they spend with patients, and most go immediately on the defensive.] For some people, a periodic health exam is a metaphoric concept rather than a real one, ... Not all counseling and preventive services have to be done within that clinical visit; a doctor can get the ball rolling with additional visits for follow-up.

The fact that we know it exists prompts a lot of local communities to say, 'What's going on here?' and to figure out also why it matters.

We're trying to give people the information they need to decide their approach; we're not telling them what to do, we're not being prescriptive.

We've got terrific measurements information in some areas, but in other areas we don't have good measurements at all.

The virtue of seeing a doctor who knows you is, if you come in and say, 'I have a headache,' he or she knows whether you always have headaches or if this is an earth-shattering event because you haven't had a headache in 40 years.