We've got a very experienced, effective staff. We need to pay them what they're worth.

Pain and consequences are motivators for an addict. You'd think jail and homelessness would be, but they're not, especially if the addict has been bailed out of bad situations again and again.

It's hard going after families who are struggling financially themselves. Companies are the golden egg for us.

Addicts don't deny that they're using. They deny that it's hurting others.