Microsoft is now taking a viable approach, ... It's a more practical way to go about it.

Plans to use Active Directory are extremely high. The problem is that actually doing that is still sometimes difficult and time consuming.

They do 150 million PCs per year — it's like a rounding error.

Most organizations have Unix servers installed, and they're prepared to manage Unix systems. The question is whether they're prepared to manage large blocks of Unix clients.

A lot of companies need a reason to stay with NetWare. For the NetWare installed base, NetWare 5.1 is going to be a very attractive product.

How that actually transpires to units sold to consumers we don't have any visibility into.

Business users typically have concerns about a new Microsoft product, and that concern was proven to be fairly meaningful when that UPnP bug was revealed. They want to wait for those things to happen and get fixed.

It's a small percentage but nevertheless, for 15 percent of its customers to be unhappy with a policy Microsoft is setting is not a good sign.

Users say their movement to Microsoft's latest operating systems will proceed on their schedule, not on Microsoft's schedule.