To run like a business, you have to be responsive to your customers. You can't just talk about it. Your incentives have to come from your customers. Otherwise, it's just going to be talk. -Randal O'toole

 

To run like a business, you have to be responsive to your customers. You can't just talk about it. Your incentives have to come from your customers. Otherwise, it's just going to be talk.


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