They think the world revolves around them and they are not considerate. They are not kind. They are trapped in a cage of narcissism we have built for them.

These small indignities and minor cruelties take a toll. They add to the burden of stress and fatigue that is already present in the workplace and they have real consequences on the every day lives of workers.

P.m. Forni

Sometimes informality breeds rudeness. Maybe companies that are very informal manage to keep stress levels down. But if it's very informal, workers might not know what their boundaries are.

P.m. Forni