Intuitively, you would think service should be improving over time, and there's some indication that it is. But, relative to what customers expect, service hasn't been keeping up with their expectations.
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This quote is just one of 6 total Kirk Parsons quotes in our collection. Kirk Parsons is known for saying 'Intuitively, you would think service should be improving over time, and there's some indication that it is. But, relative to what customers expect, service hasn't been keeping up with their expectations.' as well as some of the following quotes.
Clearly satellite companies are gaining momentum in the market, ... as indicated by our studies over the past four years.
Intuitively, you would think service should be improving over time, and there's some indication that it is. But, relative to what customers expect, service hasn't been keeping up with their expectations.
A key driver of the accelerated rollout of digital services among cable TV providers, ... is to counteract increasing competition from satellite providers and to protect their most valued customers from switching. The flip side of this drive is a pro-active strategy.
There are so many more features and services now that (ease of operation) is becoming much more important. There'll be even more features five years from now.
This quote is just one of 6 total Kirk Parsons quotes in our collection. Kirk Parsons is known for saying 'Intuitively, you would think service should be improving over time, and there's some indication that it is. But, relative to what customers expect, service hasn't been keeping up with their expectations.' as well as some of the following quotes.