Even with those advances most manufacturers are not making a great deal of money and customers aren't happy, ... Lean consumption involves solving customers' problems completely, not wasting their time, providing exactly what the customer wants, in a location they prefer and a timeframe they need. And finally it is helping customers reduce efforts to solve their own set of problems. -James Womack

 

Even with those advances most manufacturers are not making a great deal of money and customers aren't happy, ... Lean consumption involves solving customers' problems completely, not wasting their time, providing exactly what the customer wants, in a location they prefer and a timeframe they need. And finally it is helping customers reduce efforts to solve their own set of problems.


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This quote is just one of 9 total James Womack quotes in our collection. James Womack is known for saying 'Even with those advances most manufacturers are not making a great deal of money and customers aren't happy, ... Lean consumption involves solving customers' problems completely, not wasting their time, providing exactly what the customer wants, in a location they prefer and a timeframe they need. And finally it is helping customers reduce efforts to solve their own set of problems.' as well as some of the following quotes.