As the volume of mission critical traffic continues to grow, it is imperative for organizations of all sizes to improve the availability and security of their networks. Specialized managed and professional services that meet specific business challenges, will allow companies to keep pace with congestion in today's network environment.

Over the last few years, Juniper [Networks Inc.] launched an enterprise router, 3Com [Corp.] launched a couple of routers, but there really isn't a clear No. 2 router vendor [after Cisco]. If you're going to pitch the end-to-end message, they had to do something.

We characterize this trend as the 'growing operational gap' between the level of IT staffing and the requirements their companies are placing on their infrastructure, particularly their networks. A solution for bridging this operational gap is for networking vendors to develop more intelligent products and features that will help boost an IT manager's operational efficiency.

What they're trying to do is to take IP communications to another level. Every vendor has the same vision, but they're all at different points to getting there.

One of the goals here is unified communications. It's really removing a lot of latency in business communications.

I think it's good for 3Com to get a fresh start. Bruce probably took them as far as he could.

What I think a lot of companies are looking for is a multipurpose LAN device like Cisco's ISR. This is a relatively small deal. It won't turn Nortel around, but it does give them a legitimate end-to-end WAN play.

Nortel needed to do something like this.

The emergence of integrating presence applications to streamline communications amongst employees is one area that is garnering tremendous interest from enterprise customers worldwide. Cisco and IBM demonstrating standards-based integration of presence applications within a leading IP communications systems environment is indicative of this trend and the forthcoming delivery of these solutions.