Some of these companies get arrogant. And that's with us handling the case. But when you're a guy on your own, they just push you around.

283

There's a lot of defective cars out there. It's estimated nationwide that 1 in 10 cars are lemons.

256

They didn't know what it was. They never did figure it out.

250

Consumers think they are dealing with an objective third party, and they are not.

224

A lot of people start by representing themselves and making phone calls. Consumers read the law, and there is so much on the Internet about lemon laws, it looks so easy. ... But Ford doesn't give you the F-150 with a ribbon wrapped around it just because you send them the letter.

214

Colorado has probably the worst lemon law in the country because if the consumer loses, he has to pay the manufacturers' attorney's fee. You could never take that chance of suing over a $20,000 car and ending up paying $100,000 in Chrysler's attorney's fees if you lost. There are no lemon-law cases there.

177

Every state has a lemon law -- for better or for worse. All the lemons laws try to serve the same purpose -- and that is, if a problem continues to repeat itself and they can't fix it, you have a remedy.

175

I've heard so many people come in here saying, 'Customer service says we don't qualify for lemon-law relief.' Customer service is the last people who are going to tell you that you qualify.

151

I really do love Corvettes.

143