They sent a questionnaire asking us to describe our situation and the impact of the crime on us.

I think it's shameful that they didn't warn the American people.

The worst feeling was helplessness. I'm done being helpless. I need to be on the front line. Few other things can occupy my mind. I can't read books. I can't watch movies. They can't distract me from the hurt.

I am mad and everyone who looks long enough will see that another attack of a different nature could be pulled off tomorrow. The government is taking too long to make changes.

I am not aware of anyone who has not received it.

We're not going away. We're going to see that [the] recommendations are translated into legislation, that the legislation is translated into effective action by the agencies.

Some of these people are still in responsible positions in the government. Perhaps they shouldn't be.

Without the independent commission to understand what went wrong on 9/11, we are not going to be able to fix the problems that allowed these terrorists to kill 3,000 people a year ago.