We were in a state of shock upon hearing the news. He was very personable, friendly and outgoing. He always was very professional.

He's really quite an incredible guy, ... He was very excited when he learned his painting would be in the (Princeton University Art Museum) gallery.

[Miller said it was through an individual response to terrorism] that we began to understand our own strength in times of crisis. 'Let's roll,' one of our new heroes is quoted as saying as he and his fellow passengers (in the skies above western Pennsylvania) decided to take back control of Flight 93, ... One look around us today proves indeed that we are rolling.

We try to give them everything we would have for ourselves. We want them to be comfortable and to feel good about themselves. By the time they get here they've really hit bottom. We hope to help them get their lives together, so they can eventually live next door to you or me or anyone else. That's our goal.

This means, even when our branches are not open, students can still get homework help.

Unfortunately in tourism, perception is reality. Because if a tourist or visitor perceives it unsafe they are not going to come. So we've got to deal with both. I think the reality is we have a crime problem and we have to deal with it.