"Robert "Rob" Douglas" (born 1971) is an American professional sailor known for using a Kitesurfing/kiteboard in speed records attempts. In 2008 Douglas broke the world speed sailing record on a kiteboard, hitting a top speed of 49.84 knot (unit)/knots. Douglas again became the holder of the speed record in October 2010 when he was clocked at 55.65 knots.

More Rob Douglas on Wikipedia.

The worst-kept dirty secret in the private investigative trade is that this happens with many of the big-name investigative firms in the country.

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He would almost certainly have done all of that work from home. At work, he would be interested in applying the fascinating new technology that he had developed at home.

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The nefarious thing is that the consumer doesn't know what's happening. You and I can't defend ourselves against this practice if we don't know it's happened.

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Companies value customer service over security. The emphasis in training is always on satisfaction of the customer, push more products and move the calls as quickly as possible.

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If millions of adults shifted their company loyalty after a disclosure letter, that's an eye opener.

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People want to feel that they matter, that they are not just a digit and a piece of data to the company. If you have an action plan in place, and the consumer feels (the company) really cares, you may cement a relationship.

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Kelley is the kind of guy who deserves to be playing all the time. It's strange how he sort of blossomed out of nowhere. I think that's also what's so special -- there's a mystique.

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