Immediate steps have been taken internally at the Globe and Telegram & Gazette to increase security around credit card reporting.

The Giants will always represent New York in the sort of in-your-face move that being in the Super Bowl presents to the way the rest of the country mostly thinks of us: huge, cold, rich, conceited, unnatural, deserving therefore of all our misfortunes.

We deeply value the trust our subscribers place in us and we are working diligently to remedy this unfortunate situation. Immediate steps have been taken internally at the Globe and the Telegram & Gazette to increase subscriber credit-card security. We regret the disruption and inconvenience that this incident may cause.

The Guild leadership is resorting to wild accusations in a manner that accomplishes nothing of value at this time. We need to deal with the difficult decisions that impact our valued employees, and as always we believe it is best to discuss such matters directly with the Guild.

There's an appreciation, not unlike that for dancers or tightrope walkers, of the body undergoing tests and coming through them by courage and technique; a desire for "clean" results.

We are facing not just a challenging business environment, but a rapidly changing one. Major metros across the country are experiencing difficult advertising conditions this year. We certainly are no exception.